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Search function?

Discussion in 'Website Support & Feedback' started by Marni, Jul 29, 2020 at 8:11 PM.

  1. Marni

    Marni Well-Known Member Staff Member Supporting Member

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    I've been unable to access the search function after trying multiple times during the day. Anyone else having that problem?
     
  2. Cor van Honk

    Cor van Honk Member

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    Hi Marni, it works for me. There was a Java software update this weekend, which I installed. It could be that perhaps?
     
  3. DarleneJay

    DarleneJay Well-Known Member

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    I am able to access it, but it does not appear to be working properly. I tried to search for cattleya intermedia and received zero results.
     
  4. Arne

    Arne Member

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    It’s not working. I made separate searches for bicolor and alaorii, respectively. Zero results.
     
  5. KellyW

    KellyW Orchid wonk Staff Member Supporting Member

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    Works for me. 11:43 AM Pacific time.
     
  6. Joanie

    Joanie New Member

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    Works for me too!! 3:25 PM EST. Did Bulbophyllum affine. Got plenty of results.
     
  7. Roberta

    Roberta Member

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    Worked for Neocogniauxia ... I had to uncheck the box to "search only this forum" ... wonder if a default changed.
     
  8. Arne

    Arne Member

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    OK. Now it works some hours later.
     
  9. Marni

    Marni Well-Known Member Staff Member Supporting Member

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    It still isn't working for me on Firefox, I'll try safari and see if that is better.
     
  10. Marni

    Marni Well-Known Member Staff Member Supporting Member

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    Same result on Safari.

    Screen Shot 2020-07-30 at 3.48.35 PM.png
     
  11. KellyW

    KellyW Orchid wonk Staff Member Supporting Member

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    This has happened to me before. I believe I did a cache and browsing history delete then a restart.
     
  12. Marni

    Marni Well-Known Member Staff Member Supporting Member

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    Is the cache and browsing history delete done in your browser?
     
  13. KellyW

    KellyW Orchid wonk Staff Member Supporting Member

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    For me, using Chrome, I go to the symbol directly below the "X" that closes the window. The drop down menu has a "More tools" tab and under that is a "Clear Browsing Data". Give that a try. If you can't find it on Firefox or Safari look in the "help" for clearing browser data.
     
    Marni likes this.
  14. Marni

    Marni Well-Known Member Staff Member Supporting Member

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    I opened Chrome and cleared the browsing data. I still get the error message. I rebooted and still get an error.
     
  15. KellyW

    KellyW Orchid wonk Staff Member Supporting Member

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    Hmmm... I'll look back at some of my early discussions with Brent and see what I can find. The last few times I have tried to contact him he has been non-responsive.
     
  16. KellyW

    KellyW Orchid wonk Staff Member Supporting Member

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    Looking back on other discussions Brent said to clear cookies also.

    When you select "Clear browsing data" there should be an additional menu where you can check the box to "Clear cookies". That might help.

    By doing this it may also clear some things that you have been using like remembered passwords, etc.
     
  17. KellyW

    KellyW Orchid wonk Staff Member Supporting Member

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    Is it working for you yet?
     
  18. Marni

    Marni Well-Known Member Staff Member Supporting Member

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    Kelly, No it isn't. I've given up for now as I have too much going on.