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Can not post a photo...

Discussion in 'Website Support & Feedback' started by YEAHYEAH, Jan 1, 2014.

  1. Jan 1, 2014 #1
    YEAHYEAH

    YEAHYEAH Member

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    Hello, I have tried to upload a photo for ID several times in the last few days...keep getting error, tried two different computers...is there a size restriction...? I have uploaded in the past with no issues...the photo is 1.6M is size. Any help!?

    Adam
     
  2. Jan 1, 2014 #2
    Marni

    Marni Well-Known Member Staff Member Supporting Member

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    If you keep the largest dimension at 800 pixels you should be fine.
     
  3. Jan 1, 2014 #3
    YEAHYEAH

    YEAHYEAH Member

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    I'll try to figure that out...HAPPY NEW YEAR Sunshine!!!
     
  4. Jan 1, 2014 #4
    Marni

    Marni Well-Known Member Staff Member Supporting Member

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    Adam, Happy New Year! Do you have any photo editing software. If it is on the cell phone you can email it to yourself and choose a smaller size. Most of mine are around 600 KB for posting.
     
  5. Jan 1, 2014 #5
    YEAHYEAH

    YEAHYEAH Member

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    I'm going to snap one with the phone...I was using my nikon...I don't have editing software..
     
  6. Jan 1, 2014 #6
    KellyW

    KellyW Orchid wonk Staff Member Supporting Member

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    Maybe check what format your camera is set on, too. I don't know what extensions this Forum will accept, if any, other than .jpg.
    Good luck.
     
  7. Jan 1, 2014 #7
    Marni

    Marni Well-Known Member Staff Member Supporting Member

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    I'll bet your camera came with some sort of editing program.
     
  8. Jan 1, 2014 #8
    YEAHYEAH

    YEAHYEAH Member

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    Just tried with an iphone photo of the smallest size 32K... still wont take it...dont have time for this, i must have a problem on my end somewhere...thanks for all the help!!
     
  9. Jan 1, 2014 #9
    Marni

    Marni Well-Known Member Staff Member Supporting Member

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    Email it to me and I'll take a look.
     
  10. Jan 1, 2014 #10
    YEAHYEAH

    YEAHYEAH Member

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    It's on it's way...
     
  11. Jan 1, 2014 #11
    Marni

    Marni Well-Known Member Staff Member Supporting Member

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    The reason you couldn't post it was because it was because it was 28.7MB. The first image shows the info on the file: way too big. You might try setting you camera to take a small JPEG and see if you can email that. Below is your sized image.

    Screen Shot 2014-01-01 at 1.49.31 PM.png

    Adam.dendrobium.jpg
     
  12. Jan 1, 2014 #12
    YEAHYEAH

    YEAHYEAH Member

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    Or I could just cut and paste the one you posted...it worked awesome, thanks Marni, you ARE the greatest!!